Cookie Policy

This website uses Cookies and by accessing the site you are giving consent for Cookies to be placed on your computer or device. This is standard practice for most websites in order to help provide users with a better browser experience. If you do not consent to the Cookies used on this website, you must disable them or refrain from using this site.

Further information about Cookies, the ones used on www.air-comms.co.uk and how to remove or disable them is detailed below. You may also be interested in reading our privacy policy.

What are Cookies?

A Cookie is a small text file that is stored on your computer or device. Each Cookie is unique to your web browser and contains an anonymous identifier so that a website can recognise you when you return using the same browser.

Most websites use Cookies in order to improve your user experience by enabling the site to ‘remember’ you, either for the duration of your visit (using a ‘Session Cookie’) or for repeat visits (using a ‘Persistent Cookie’).

Cookies do a variety of different jobs, like storing your preferences, remembering you are logged in and generally improving your user experience. If a website does not use cookies, it will think you are a new user every time you visit.

Currently we operate an ‘implied consent’ policy which means that we assume you are happy with our use of cookies. If you are not happy, then you should either not use this site, or you should delete our cookies once you have visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Cookies may be set by the website you are visiting (‘1st Party Cookies’) or they may be set by a 3rd party plugin / module or software used by the site you are viewing (‘3rd Party Cookies’).

Cookies Used by the Air-Comms Website

We use a combination of 1st Party and 3rd party Cookies on this website in order to monitor visitor usage levels, to help improve site performance and to enhance your user experience. This includes both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them).

We work with carefully selected suppliers for any 3rd party Cookies used on this website. These enable certain features to improve your user experience such as our Live Sales Chat, videos and shopping.

We have tried to ensure that our customers have full visibility of all Cookies used on this site. In order to help you recognise which Cookies may be placed on your browser when you visit this site we have compiled a list below. This list outlines the details of each Cookie, their name, the provider, party / type and their specific purpose.

We have tried to include all Cookies that you may encounter when visiting this site. If you notice a discrepancy or think a Cookie is missing, then please let us know by email at sales@air-comms.co.uk

Neccessary Cookies

Necessary cookies help make our website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. We use the following necessary cookies.

Name Provider Type Duration Purpose
CookieConsent air-comms.co.uk HTTP 1 year Stores the user’s cookie consent state for the current domain

Google Analytics Cookies

We use Google Analytics to collect information about how visitors use and access this website. This information is used to compile reports to help us improve the site performance and your user experience.

Google Analytics uses 1st Party Cookies to report on visitor interactions. These Cookies collect anonymous information about visitors such as: number of visitors, new or returning visitors, referring sites and pages they have visited.

These Cookies are specific to the www.air-comms.co.uk domain and cannot be accessed from any other domain. Information collected is only used by Air-IT to monitor your activity on this website and is not shared with Google or any other 3rd party’s.

Google Analytics uses the Cookies detailed below:

Name Provider Type Duration Purpose
_ga Google Tag Manager 1st Party Persistent Cookie 2 years Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
_gat Google Analytics 1st Party Session Cookie 1 minute Used by Google Analytics to throttle the request rate
_gid Google Tag Manager 1st Party Session Cookie 24 hours Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

For further information about Google Analytics cookies please click here

Google AdWords Cookies

We use Google AdWords and remarketing from time to time to advertise our services. In order to improve the targeting and success of this advertising we collect information about how these visitors use our website. This allows us to make better use of our paid search budget.

Adwords cookies we use are listed below.

Name Provider Type Duration Purpose
ads/ga-audiences Google.com 1st Party Session Cookie Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.

For more information about how google uses cookies in advertising please click here

WordPress Cookies

Our website is a content managed system utilising the open source platform WordPress. Cookies are used when posting comments in our news blog section. Three commentator Cookies are used to remember your details when you post a comment about any of our news stories. These are purely for convenience so that you do not need to re-type your information when you want to leave another comment.

Name Provider Type Duration Purpose
comment_author comment_author_email comment_author_url WordPress 1st Party Persistent Cookie 1 year from set/update When you write a comment, three cookies are set which remember your details and make it easier to post future comments.

For more information about WordPress cookies please click here

WooCommerce Cookies

We use the WooCommerce open source platform for our eCommerce shopping solution on this website. To keep track of visitors shopping cart data, WooCommerce uses the 3 cookies below. No personal information is stored by these cookies, they’re simply used to make your shopping experience better.

Name Provider Type Duration Purpose
woocommerce_recently_viewed Air-comms 1st Party Session Cookie Session This is used to store the products you’ve recently viewed on our site and display them to you.
woocomeerce_cart_hash or /wp-admin/admin-ajax.php-wc_cart_hash Air-comms 1st Party Persistent Cookie 1 year This is used to enable functionality and remember any changes you’ve made to items in your shopping cart.
woocommerce_items_in_cart or wc_fragments Air-comms 1st Party Session Cookie Session This is used to remember the items you’ve placed in your shopping cart.
wp_woocommerce_session_ Air-comms 1st Party Sssion Cookie 48 hours This contains a unique identifier code for each customer so that our system knows where to find your cart data in our database.

For further information about WooCommerce and cookies, please click here.

BarclayCard ePDQ Payment Gateway Cookies

We use a secure BarclayCard ePDQ payment gateway to take online credit card payments for any orders placed in our store.

Our payment gateway is integrated into our WooCommerce shopping solution and allows customers to pay for goods at checkout using all major credit and debit cards. This is an industry leading 3rd party platform hosted and management by BarclayCard. All information is stored on the BarclayCard ePDQ payment gateway server for processing. We do not process any payments directly on this website and do not store any credit card details.  Our payment gateway is fully secure and PCI DSS compliant following industry best practice and current regulation.

Our BarclayCard ePDQ payment gateway may store the following cookies on your computer to make you user experience better when using credit cards to make purchases in our online store:

Name Provider Type Duration 
Barclaycardcw.woocommerce-context-id Air-comms HTTP Session
Barclaycardcw.woocommerce-context-key Air-comms HTTP Session

For more information about BarclayCard ePDQ payment gateways, please click here.

YouTube Cookies

We embed videos on our website from our official YouTube channel using YouTube’s privacy-enhanced mode. YouTube won’t store any information about visitors unless they click play on one of our videos.

If visitors do click play, then the following YouTube 3rd party cookies may be set on your computer:

Name Provider Type Duration Purpose
PREF Youtube.com HTTP 8 months Registers a unique ID that is used by Google to keep statistics of how visitors use YouTube videos across different websites.
VISITOR_INFO1_LIVE Youtube.com HTTP 179 days Tries to estimate the users’ bandwidth on pages integrated with YouTube videos.
YSC Youtube.com HTTP Session Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Read more at YouTube’s embed videos and playlist page.

For more information about how google uses cookies and the types they use for YouTube please click here

Olark Cookies

We use Olark for our live sales chat tool to communicate in real time with visitors whilst on our website. In order to remember details between visits we collect the following 3rd party cookies.

Name Provider Purpose
_ok, _okac, _okbk, _okck, _okdetect, _okgid, _okla, _oklv, hblid, olfsk, wcsid Olark These cookies are used for our live chat functionality to collect your IP address, geographical location, your browser and device, pages you’ve visited on our site, your name, email and website and any chat history you’ve had with us. This information is for our sole use only and is not shared with any 3rd parties.

For more information about Olark cookies please click here

Other Third-Party Cookies

In addition to the above cookies, the following sites may set their own cookies whilst browsing our site.

  • Facebook
  • Twitter
  • LinkedIn
  • Google
  • Bing

These cookies will generally only be set if you are signed in to (or have been signed into) a matching account and are generally linked to the use of the Social Media ‘like’ buttons embedded on our site and many others throughout the web. The use of these cookies is likely to have been detailed in each of the platform’s Terms and Conditions or Privacy Policies.

For further information please see privacy policies below:

How to Control and Delete Cookies

Although Cookies are used on almost every website on the internet, some users do not like the idea of this information being stored on their computer or device.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

As a rule, Cookies will make your browsing experience better. However, if you wish to delete or block them from being used in the future, then you can do so via your internet browser settings. Each browser allows you to restrict or block Cookies in different ways, so we recommend that you visit your browsers Help section to learn how to set your preferences.

For further information about how to manage cookies on popular browsers see below:

For other browsers, please visit the developer’s website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout

We also recommend that you visit the independent website AboutCookies.org which explains your options for controlling and deleting Cookies and offers guidance for all modern browsers.

Please note – by preventing Cookies from being used on this website, you may experience reduced functionality.

Further Information About Cookies

To learn more about Cookies and how to manage them – please see the following websites: