About Air-Comms

Air-Comms is a specialist division of award-winning ICT service provider Air-IT. As an elite 3CX Platinum Partner providing market leading ICT services for over a decade – we’re uniquely placed to deliver everything needed to help you make the successful transition to the award winning 3CX telephony platform.

About Air-Comms - Your 3CX experts

Nobody better for 3CX

Technology driven but service led – we’re a responsive, client-focused and award winning Managed Service Provider helping clients achieve success through their IT, communications and telephony.

We’re one of only a handful of 3CX partners in the UK who hold both elite 3CX Platinum Partner and a 3CX Hosted PBX Partner status. All members of our technical team are 3CX certified up to advanced level –  so we’re your number 1 choice for 3CX phone systems.

3CX platinum partner

We offer the complete range of 3CX solutions (whether on-premise, hosted or virtual systems), together with supporting services, including comprehensive project management for new 3CX installations and supply and ongoing managed technical support.

We’ve completed a large number of installations for companies of all sizes in a wide range of sectors, view our case studies for a selection of some of the work we’ve completed.

And the rest…

We also have an expert telecoms division, specialising in telephony solutions and infrastructure (such as SIP/VoIP) and connectivity (superfast fibre, leased lines, point-to-point, and so on).

So we’ll help you to rationalise your 3CX infrastructure so it has the right balance between resilience, performance and cost and with the right combination of fixed lines (analogue and digital), SIP/VoIP and connectivity – delivering cost savings for infrastructure as well as for calls. Plus, we offer call packages to help you make further savings.

Microsoft Gold Partner

We’re a Microsoft Gold Partner and Gold Authorised Education Partner and within the top 1% of Microsoft partners worldwide (3CX is a windows based software phone system).  As well as being experts in Microsoft technologies our IT services division is accredited with many industry leading technology vendors.

Working with us

We believe that service comes first and our clients are our number 1 priority – we aim for long-term partnerships – your success is our success.

We’ll work with you to ensure you find the best 3CX solution in terms of your operational requirements, costs (capital outlay or subscription), ownership of assets, and the flexibility to scale up or down.

Therefore, in combination with our technological expertise, we can uniquely ensure your 3CX phone system and supporting infrastructure is optimally matched against requirements.

Air-IT 3CX experts

Ranked within the world’s top 250 managed ICT service providers, we have a client retention rate over 98% – making us your perfect partner to help you make a smooth transition to the 3CX telephony platform.

Minimise risk with us

Whether you’re a business looking for a service provider who can offer an entire integrated telephone system including the underlying infrastructure, or you already have an in-house ICT team who need additional expertise and assistance, we work with you to ensure success and immediate productivity.

We’re more than happy to work with other resellers and consultants to help them deliver the extra touch that makes all the difference with a 3CX telephony project.

Pick and mix to meet your needs

Our 3CX services are grouped into 5 key areas so you can select what most fits your requirements:

  1. Strategic ICT advice, planning and reporting
  2. Technology management and maintenance
  3. Installations, project management, training, and ad-hoc change management
  4. Remote and onsite support, with full outsourcing, or a Service Desk that will compliment your in-house teams operations (first line ticket management or escalation of problems or incidents)
  5. Remote management and monitoring of your systems, pre-emptive reaction to warnings and alerts, Cloud and Hosted services such as backups, anti-spam, anti-virus and hosted telephony

We’re flexible and tailor our 3CX services to suit your specific needs.

Learn more about us

You can learn more about Air-IT by visiting our company website or see below for the type of clients we help and some of the work we’ve completed.